Frequently Asked Questions
Ramada by wyndham Ahmedabad Narendra Modi Stadium Motera
FAQs For Ramada Namo Stadium
WE AIM TO MAKE YOUR STAY WITH US AS ENJOYABLE AS POSSIBLE
We have compiled a list of some of the most frequently asked questions about staying at Ramada Namo Stadium Hotel or visiting any of our outlets.If you still do not find the answer to your query, feel free to get in touch, and we’d be more than willing to assist you.
Hotel policies
How do I request an early check-in or late check-out with the hotel?
Since hotel policies regarding early check-in (generally before 1:00 pm) or late checkout (generally after 10:00 AM) vary by location and by hotel, please call the hotel directly prior to your arrival to make any necessary arrangements. Direct hotel phone numbers can be found on your confirmation email or on the hotel information page.
Can I request for wake up calls?
Yes.
What is your policy regarding cancellations?
If your travel plans change, you can cancel or modify your reservation in accordance with the hotel’s cancellation policy as stated during the reservation process. And for more about cancellation policy, please contact the hotel directly.
Will I be charged for extra guests occupying my room?
Hotel room rates vary by date and by the number of adults occupying a single room. To accommodate more guests, you need to change your reservation. You will be notified of any additional charges prior to confirming your updated reservation.
Is there a minimum age requirement to reserve a hotel room?
Although individual hotel policies may vary, most hotels have a minimum age requirement of 21 years old. Please call the hotel directly prior to your arrival to make any necessary arrangements. Direct hotel phone numbers can be found in your confirmation email or on the respective hotel information page.
Can Comfort Inn supply a cot or crib for my room when I travel with children?
We’ll do everything possible to accommodate your request. Please note all special requests in the “Add comment” area when making a reservation on our website.
How can I talk to the Duty Manager?
To discuss with the duty manager, you can call us on the front-office desk number.
Can I request housekeeping?
Housekeeping services are available. Shoe shine service is offered to guests upon request.
Account & Support
How do I update my guest information online?
After you sign in, select “My account” and go to “My profile” to view your account information. To update your address, email address, and preferences, select the “Request Changes” button. You will be sent an email that contains a link to complete your updates.
Where can I find maps and directions to my hotel?
When on a hotel’s overview page, click on to the “Contact” tab. Here, you’ll find contact details for the hotel. Scroll down further to the section on how to get to the hotel. This will include a directions map.
What is your policy regarding cancellations?
Find all the guidance you need regarding a hotel on this website. Navigate through the tabs (Home, Rooms, Amenities, Exp. About Us, Contact) to find the relevant information.
Making Reservation
I'm having trouble making an online reservation. Is there a toll-free number I can call for help?
In case any issues arise during the reservation process, please call Front office Manager: +91 07940250000
Can I reserve more than one room at a time when I book online?
Yes, you can book up to nine rooms at a time. Please refer to the website booking section for more information.
Do I need an account to make a reservation online? How long does it take to get an account?
You will need to create an account as part of the online reservation process. It only takes a few minutes to set up your account using an email address and password. Once done, you can personalise your “My account” page with your favourite hotels and view transaction and reservation information.
How do I indicate a special request with my reservation?
Please note all preferences and requests in the “Add comment” area when making a reservation. The hotel will do everything possible to accommodate your request.
What payment methods are accepted?
We accept cash and all major payment options other than personal cheques.
Can I book on someone else’s behalf?
Yes, you can book on behalf of someone else. But also you’ve to inform our Front office Manager. Kindly contact them on +91 07940250000.
Accommodation
How do I get to know which facilities / services Ramada Hotel offers?
Please, have a look on our website Amenities page. In this section you will also find the Hotel facilities / services are stated in the Hotel. Please note that some of the facilities might be off-site and also for extra charge.
Is it possible to order an extra bed/baby cot and how much will it be?
Additional comfortable thick mattresses can be ordered or requested upon arrival. The hotel does not provide beds or baby cots.
Do I need an account to make a reservation online? How long does it take to get an account?
Yes, there are additional charges mentioned on the website while reserving a room or the same can be contacted at our front desk.
Are the rates on your website per person or per room?
By default, it is per person and per room. During your online booking Process, you will get an option to choose no. of persons and no. rooms.
Dinning
How do I make a restaurant reservation?
Guests can make a restaurant reservation on the contact numbers available on the website or write down an mail provided on the website. Please mention special occasions too if any in order to provide personalised services at least few hours prior to arrival.
Is it possible to order an extra bed/baby cot and how much will it be?
Guests already booked with us can make a request for In-Room dining prior to their arrival on the same numbers provided in the “Contact Us” tab.In-House guests can make a request from their respective guest rooms on the extension number provided in the service directory placed in the room along with the menu.
Changing Your Travel Plans
Can I cancel or change a reservation once it has been made?
Yes. If your travel plans change, you can cancel or modify your reservation in accordance with the Comfort inn cancellation policy as stated during the reservation process.
Location
Where are you located?
We are located at Stadium Rd, Parvati Nagar, Motera, Ahmedabad, Gujarat. The google location is provided in our website, kindly refer the same.
Is airports are nearby?
Yes
Are there any banks Nearby?
Yes.
How do I cancel or change a reservation online?
Guests can write an E Mail or contact the numbers provided on the website to amend or cancel reservations. Please refer hotels cancellation / amendment policy.
What happens if my plans change and I forget to change or cancel my reservation?
Unfortunately, if you fail to cancel your reservation before 72 hours, you will be charged a minimum of one night’s room charge and tax, billed to the credit card supplied during the reservation process. Please review our hotel Cancellation policies.
What if I arrive earlier or plan to leave later than I originally expected? Can I request an early check-in or late check-out?
We’ll do our best to accommodate your change in travel plans; however, we’ve few our hotel policies regarding early check-in and late check-out. Kindly Call the hotel directly prior to your arrival to request early check-in or late check-out.
